i bid the morning shift because i dont want to take so many calls. i dont like queueing. i hate red lights on aspect. i can't afford to talk nonstop. morning shift means... it's nighttime in the US.. americans are already taking rest..done with shopping.sleeping soundly.plastics in wallet.kept.secured... that's the idea i pictured on my mind when i got the morning shift. well... it does happen. it's for real.less calls...less stress...less talk... BUT... things changed... i dont exactly understand why it's happening. for couple of weeks now, the volume of calls in the morning are growing in numbers.numerous calls are being routed to our department and to think that it's already like 10 in the morning..and super late at night in the pacific and other US regions. HOWEVER, i can't do anything about it. it's the nature of my job. i shouldn't complain. i just have to accept things as they are. besides, more calls means more money. enough reason to perk me up. whew!
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