the call i just received was from an american who knows that the office i work for is in the Phillipines. the cardmember makes it a habit to check the status of his account.. and since he is a regular caller, he already knows that agents who receive his calls are filipinos. He enjoys talking to filipinos. he even said, he prefers to speak to filipinos because he feels the warmth. he experiences filipino hospitality. it is a plus factor. when i took his call, he thanked me and asked about philippine culture, weather, and the beach! since he's a nice guy, i gave him 5 minutes of my time and promote the Philippines. He was convinced, he's gonna visit the country this summer 2009.!!
WOW PHILLIPINES..!
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